

Sam Sr is responsible for all of Sam Jr’s encounters / interactions via passport. Example: Sam and his child, Sam Jr, both belong to the same practice.A passport owner with a 2 passport accounts at the same clinic that have separate email addresses can use a single email address associated with their preferred passport account to claim both charts.He can now use the same email address for both charts. Example: Sam sees 2 doctors at 2 different practices on Elation.A passport owner with a chart and passport at clinic 1 who sees a doctor at clinic 2 can use the email address from clinic 1 to create the chart and passport invite at clinic 2.This feature allows patients to gain access to multiple charts using a single passport login for the following use cases:

This video clip walks the patient through claiming multiple charts already associated with a Passport account: Click the dropdown menu and choose the new chart.Log into passport with the requesting email address.If the person requesting access is a delegate (and not you) check the delegate box.Choose to grant access by checking the box.

From the second Passport account, please take the following steps: From there, please have them log back into Passport using the alias or separate email address.
